Indian Tyohar
FAQs
Orders & Shipping
Is shipping really free?
Yes. Shipping is free on every order, anywhere in India, with no minimum order value.
How long will delivery take?
Orders are dispatched within 24–48 hours and delivered in 3–7 business days, depending on your location. You will receive tracking details by email/SMS once your order ships.
Is Cash on Delivery available?
Yes, COD is available on every order at no extra charge.
How do I track my order?
Use the tracking link sent to you after dispatch, or log in to your account to view your order status. You can also email us your order number.
Returns
What is your return policy?
We offer free returns within 5 days of delivery for products that arrive damaged. Please record a continuous unboxing video from the sealed package — it is required to approve the return.
How do I raise a return?
Email indiantyoharstore@gmail.com within 5 days of delivery with your order number, photos and the unboxing video. We will arrange a free pickup and a replacement or refund.
Products
Are your crystals natural and authentic?
Yes. Our crystals are natural stones selected for quality. Natural stones vary slightly in colour, pattern and size — that is the sign of a genuine stone.
Are products energised?
Yes. Every spiritual product is energised by Vedic pandits with mantra chanting before dispatch, so it arrives ready to place and use.
Do I need to do anything when the product arrives?
We recommend placing it on an auspicious day after a simple cleansing — wipe gently with a clean cloth, light a diya or incense, and set your intention. Each product page has a placement and usage guide.
Do you offer gift packaging and bulk orders?
Every order is packed gift-ready. For corporate or bulk Diwali gifting, email us with quantity and budget.
Payments
Which payment methods do you accept?
UPI, all major debit and credit cards, net banking, wallets and Cash on Delivery. All online payments are processed through secure, encrypted gateways.